Privacy Policy

Welcome to Gold Berg International (Pty) Ltd’s Privacy Policy. This policy outlines how we collect, use, disclose and protect your personal information when you engage with our services. Your privacy is important to us and we are committed to safeguarding your personal data and respecting your rights.

We may collect various types of information, including:

– Personal Information: This includes your name, contact details and other information you provide during account registration, purchasing, selling or communications.
– Financial Information: We may collect payment information for processing transactions, such as credit card details or bank account information.
– Transaction details: Information related to your purchase or sale transactions with us, including product details or order history.
– Communications: Records of your interactions with us, including emails, chats and customer support inquiries.
– Technical Data: Information about your device, browser, IP address and usage patterns when you access our website or use our services.

We use your information for various purposes, including:

– Service Delivery: To fulfil your purchase or sale and provide the product/s you have requested.
– Communication: To respond to your inquiries, provide customer support and send important notifications related to your transactions.
– Account Management: To manage your account, process payments and maintain your profile.
– Improvement: To analyze usage patterns, enhance our website experience and improve our services based on customer preferences.
– Legal Compliance: To comply with legal obligations, regulatory requirements and prevent fraud or misuse of our services.

We may share your information with:

– Service Providers: Third-party service providers who assist us in processing payments, delivering products or providing technical support.
– Legal Requirements: Law enforcement agencies, regulatory authorities or other parties as required by law or to protect our rights and interests.
– Business Partners: In the case of joint ventures, partnerships or business transactions, your information may be shared with involved parties.

We implement security measures to protect your personal information from unauthorized access, alteration or disclosure. However, no method of transmission over the Internet is completely secure and we cannot guarantee absolute security.

You have the right to:

– Access: Request access to the personal information we hold about you.
– Correction: Request corrections to inaccuracies in your personal information.
– Deletion: Request the deletion of your personal information under certain circumstances (This will void future transactions should you refuse to provide us with information again)
– Restriction: Request the restriction of processing in certain situations.
– Data Portability: Receive your personal information in a structured, commonly used and machine-readable format.

We may use cookies and similar technologies to collect technical data and improve your experience on our website. You can manage your cookie preferences through your browser settings.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent.

We may update this Privacy policy from time to time. Any changes will be communicated to you and will become effective when posted on our website.

If you have any questions, concerns or requests regarding your personal information or this Privacy policy, please contact us using the provided contact information on our website.

By engaging with Gold Berg International (Pty) Ltd, you acknowledge and accept this Privacy Policy and its terms.

Thank you for choosing Gold Berg International (Pty) Ltd. Your privacy is our priority.