Terms and conditions

At Gold Berg International (Pty) Ltd we are committed to providing you with a transparent, honest and trustworthy experience. These terms and conditions outline our dedication to maintaining the highest standards of integrity, openness and ethical conduct in all our interactions with clients and the industry. By engaging with Gold Berg International you agree to abide by these terms and conditions and contribute to the culture of transparency, honesty and trust.

Clear Communication: We promise to communicate openly and clearly with our clients and the industry. All information about our products, services, pricing and processes will be presented in an easily understandable manner.

Full Disclosure: We will provide comprehensive information about our Krugerrand / Bullion products, including their origin, purity, authenticity and any associated fees. Any potential conflicts of interest will also be disclosed.

Accuracy: We are dedicated to ensuring the accuracy of all information provided. However, if any errors or inaccuracies are identified, we will promptly rectify them and communicate the changes transparently.

Product Representation: We commit to honestly representing the quality, conditions and value of our Krugerrand / Bullion products. Our descriptions and images will reflect the products offered, although there are differences in the physical Bullion versus the online representation.

No Hidden Fees: We will not impose any hidden fees or charges. All costs associated with purchasing, selling, shipping or handling will be communicated before you transact with Gold Berg International (Pty) Ltd and confirmed in writing.

Authenticity Guarantee: We guarantee the authenticity of our Krugerrands / Bullion products. Each product will be accompanied by an authenticating certificate to ensure its genuine nature.

Data Privacy: Your personal and financial information will be handled with the utmost care and respect. We adhere to strict data privacy standards and will not share your information without your explicit consent, except as required by law.

Ethical Sourcing: We are committed to sourcing our Krugerrand / Bullion products responsibly and ethically, ensuring that they are obtained through legitimate channels and in compliance with all relevant laws and regulations.

Client Support: We will provide timely and reliable customer support to address any queries, concerns or issues you may have. Our team is here to assist you throughout your experience with Gold Berg International (Pty) Ltd.

Legal Obligations: We will operate in full compliance with all applicable laws, regulations and industry standards. Our commitment to transparency, honesty and trustworthiness extends to adhering to legal regulation requirements.

Industry Reputation: We value our reputation within the industry and strive to contribute positivity to its growth and development. Our actions will reflect our commitment to maintaining the highest standards of integrity.

In the unlikely event of a dispute, we encourage open dialogue to find a resolution. We will work diligently to address any concerns or disagreements fairly and transparently.

In the unlikely event of a dispute, we encourage open dialogue to find a resolution. We will work diligently to address any concerns or disagreements fairly and transparently.

These terms and conditions may be updated periodically to reflect changes in our practices or to ensure ongoing alignment with industry standards and regulations. Any revisions will be communicated to you transparently.

We would like to make it clear that Gold Berg International (Pty) Ltd is not a registered broker or financial advisor. Our terms and conditions outline the scope of our services and the limitations of our expertise. By engaging with Gold Berg International (Pty) Ltd, you agree to understand and abide by these terms.

Krugerrand Sales & Purchases: We specialize in the sale and purchase of Gold and Silver Krugerrands. Our services facilitate the sales and purchasing of these items and provide information regarding their features.

Bullion Sales & Purchases: We specialize in the sale and purchase of Bullion products. Our services facilitate the sales and purchasing of these items and provide information regarding their features.

Jewellery & Diamonds: We specialize in the purchasing of Inherited, broken or unwanted jewellery items, including Diamonds. Our services facilitate the purchasing of these items and provide information regarding their features.

Educational Information: We may offer educational information about Krugerrands / Bullion including their history, specifications and value. However, this information should not be considered as financial advice.

No Investment Recommendations: We want to emphasize that any information, content, or communication provided by Gold Berg International (Pty) Ltd should be interpreted as investment or financial advice seen as a financial advisor or investment broker.

Consult a Professional: If you are seeking investment or financial advice, we strongly recommend consulting a registered and qualified financial advisor or broker who can provide personalized guidance based on your individual circumstances and financial goals.

No Guarantee of Returns: We do not guarantee any specific returns, profits or outcomes from purchasing/selling Gold or Silver Krugerrands and Bullion products. The value of these Precious Metals can be subject to market fluctuations.

Risk Assessment: You acknowledge that all investments, including Precious Metals like Krugerrands and Bullion, carry inherent risks. It is your responsibility to assess these risks and make informed decisions.

No Broker Registration: Gold Berg International (Pty) Ltd is not registered as a broker or financial advisor. We do not engage in brokerage activities such as executing trades, managing portfolios or offering investment recommendations.

Sales & Purchase Facilitation: Our role is limited to facilitating the sales and purchasing of Krugerrands, Bullion and Precious Metals through our platform. We do not offer trading or brokerage services for other financial instruments.

Accuracy of Information: While we strive to provide accurate and up-to-date information, we cannot always guarantee the accuracy, completeness or reliability of the content provided. It is recommended to verify any information before making decisions.

No Liability: Gold Berg International (Pty) Ltd shall not be held liable for any loss, damage or financial harm resulting from reliance on the information or service we provide.

By engaging with Gold Berg International (Pty) Ltd, you acknowledge and accept these terms and conditions, and you agree to uphold the principles of transparency, honesty and trustworthiness in your interactions with us and the industry.

Thank you for choosing Gold Berg International (Pty) Ltd. We look forward to serving you with integrity and excellence.